Mon - Thu: 8:00 AM - 5:30 PM, Fri: 8:00 AM - 4:00 PM

Proudly Family-Owned & Operated

Reliable Auto Repair & Service Facility in Kitchener, ON

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Your Trusted, Local Auto Repair Specialists

Welcome to Sullivan Automotive — your one-stop-shop for full-service auto repairs and service in the Kitchener-Waterloo region. Established in 2012, our family-owned and operated shop has become one of Kitchener-Waterloo’s leading and cutting-edge service and repair facilities. As our proud owner Kevin likes to always say: “our values here have always been and will be to keep things simple and fair.”

Whether you need diagnostics and routine maintenance or detailed brake and suspension repairs, we’re here to help. With trade and DriveOn certifications, our technicians are fully equipped with the expertise needed to service all cars, trucks, and fleet vehicles with precision. Trust us for quality auto repairs in Kitchener, ON every time.

Sullivan Automotive is a fully equipped licensed auto repair & service facility in the Kitchener-Waterloo Region. We strive on performing quality cost effective service and repairs while paying close attention to the fine details that make our customers happy.

4.8/5

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Certified DriveON Center in Ontario

Sullivan Automotive is a certified DriveON Center in Ontario, which means we’re authorized to provide digital vehicle safety and annual inspections as per the program’s guidelines. Using advanced technology, our team makes sure to deliver accurate, efficient assessments that meet regulatory standards. Stay compliant while keeping your vehicle safe and performing at its best across Ontario.

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Our Top Services

As your trusted local mechanics in the Kitchener-Waterloo region, we’re always ready to help you get the quality auto repair and service you need. No matter what car you drive, our facility is fully equipped to service all makes and models with care and precision. From maintenance to brake services, we offer a wide range of services to get you back on the road. Book an appointment today!

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Oil Change & Maintenance

Get regular oil changes and maintenance to keep your engine running smoothly, improving performance and extending vehicle lifespan.

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Brake Service & Repair

Our comprehensive brake inspections and repairs ensure reliable stopping power, enhancing safety and preventing costly issues.

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Tire Sales & Service

Our quality tire sales and services provide better traction, improved handling, and longer-lasting performance for your vehicle.

Vehicles We Service

Expert Auto Repairs for All Makes & Models

Specialized Fleet Services for Kitchener-Waterloo Businesses

At Sullivan Automotive, we offer reliable fleet service and maintenance in Kitchener, ON to keep business vehicles running efficiently. Our team delivers timely fleet maintenance, inspections and repairs, proven by our partnerships with major providers like Enterprise Fleet Management and JP Fleet Management. We help minimize downtime, control costs, and ensure every vehicle in your fleet stays safe and compliant at all times.

Why Choose Us?

Driven by Expertise, Honesty & Integrity

We treat our customers and their vehicles with individual, detailed attention. No job is too big or too small. When you choose us, we address your concerns and provide a thorough, honest assessment of your repair & service needs. 

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Expert Technicians

Our shop has highly trained technicians working with only the best equipment to get the job done.

Fair Pricing

We take the time to make sure we can provide fair pricing for the service or repair at hand.

Hassle Free Experience

No pressure sales! Our job is to inform & provide guidance on all your vehicle needs.

Our Testimonials

See What Customers Say

We have been taking our vehicles to Sullivan's for a few years now. Original recommendation came from a friend and we've been extremely happy with the professionalism, qualiy of work, discussions of options that include clear explanations, and super friendly personnel. Highly recommend to everyone.

Chris Witmer

Exceptional customer service. Can always rely on workmanship quality and referral satisfaction. Will always recommend Sullivan Automotive to friends and family.

Trevor Mouck

Very pleased with the brake inspection service I received at this place. The brakes of my car were making noise and after thorough inspection they confirmed it was the debris inside the breaks which was causing the noise and charged according to that.

Kanika Rustagi

I had a fantastic experience buying a car from them. They were friendly, professional, and completely transparent throughout the process. I think it’s rare to find a mechanic this trustworthy and easy to deal with. I’d happily recommend them to anyone looking for honest service. Nothing but great things to say, highly recommend!!!

Emily Hutton

I am soo glad I found this shop! Honest, quick and friendly service! I came in with a noise that's been driving me crazy in the front of my car. They knew exactly what it was, and fixed it on the spot. I was only charged for what was needed, and wasn't pressured into any thing else. Will definitely return, and will defend recommend to anyone looking for a mechanic!

Jennie

As a business owner, I really appreciate working with someone like Kevin at Sullivan Auto. He’s honest, dependable, and always willing to make time—even when things are hectic. The service and value are consistently excellent, and it’s clear he takes pride in what he does.

Markus Holotta

FAQs

We’re a six-bay service facility, which means our team is qualified and equipped to cover a full range of auto repairs and services. We cover diagnostics, inspections, A/C and heating systems, brakes, suspensions, radiators, timing belts, tires, and more. 

Yes! Sullivan Automotive is a certified DriveON Center in Ontario, enabling us to provide compliant and reliable digital vehicle safety and emissions inspections in the Kitchener-Waterloo region. Our technicians all have trade certifications, too.

In some cases a repair estimate could be performed at no charge to the client. This of course is assessed on a case to case basis and depending on the difficulty of the issue at hand. We suggest that clients put forth all of the information possible pertaining to there concern with their vehicle. This information will allow us to inform on any potential costs to inspect & provide an estimate.

At Sullivan Automotive we always provide a complete detailed invoice documenting all parts, labor and supply charges. We also keep hard copies on file for any warranty purposes. A complete history can be provided to any client at any time.

At Sullivan Automotive we do understand emergencies can arise, we do our very best to accommodate these accordingly and with sensitivity to the situation. Our facility for the most part runs a daily operation based on an appointment schedule. Book an appointment at your convenience using our booking tool.

At Sullivan Automotive we have many options of part quality available to us. This allows us to work closely with our client’s repair budget. Economically priced parts normally come with less of a warranty/guarantee on the part while premium priced parts come with a much longer warranty/guarantee period. Most clients will base their choice of part quality on everything from the type of use the vehicle has to how long they plan on keeping their vehicle.

Yes you can absolutely bring your vehicle to any independent repair facility you choose regardless of having a period of warranty on your vehicle. Just make sure you keep all of your repair and service records or a facility such as ours can always provide them to you when requested. 

You can use our online booking tool to schedule a service appointment on your preferred date and time. Feel free to call us directly to discuss any inquiries you may have.